Vendors can pay for placement. They can't buy a score.
Every Index Score comes from the same place: a close read of each tool's features, pricing, plans and documentation, plus what users say about it, graded on the things that matter when you run an agency. Some vendors pay for featured placement; we label them PARTNER, and it never moves their number.
The research process
We dig into each tool the way an agency evaluating it would: its features, pricing and plans, documentation, integrations, and the aggregated feedback from people who use it — onboarding clients, tracking billable time, sending campaigns, running projects. We update reviews as products change, so the score reflects where a tool stands today, not where it was a year ago.
Scoring against a fixed rubric
Each tool is graded on the same four things: ease of use and setup, feature depth for agency work, how well it scales with clients and retainers, and price and transparency. Using one rubric across every tool keeps the rankings honest and comparable rather than a matter of taste.
What money can and can't do
AgencySoftware is reader-supported. Some links are affiliate links, and select vendors pay for featured placement — always labelled PARTNER. Neither ever changes a score, a rank, or what we write. See our full disclosure.