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ActiveCampaign vs Mailchimp: which is better for agencies?

Last updated 2026-06-30 · all comparisons · all rankings

★ OUR PICK
ActiveCampaign logo
ActiveCampaign
Email & marketing
85
/100
★ 7.4 ease of use from $15/mo Email + CRM automation
Start free trial ↗ Read the ActiveCampaign review →
Mailchimp logo
Mailchimp
Email & marketing
80
/100
★ 8.4 ease of use Free, then $13/mo Client accounts
Try free ↗ Read the Mailchimp review →
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OUR VERDICT

ActiveCampaign wins on automation depth and its built-in CRM; Mailchimp wins on simplicity, brand familiarity and a free plan. Choose ActiveCampaign for sophisticated client campaigns, Mailchimp for straightforward email.

Side-by-side specs

ActiveCampaign logoActiveCampaign Mailchimp logoMailchimp
Index Score 85/100 80/100
Ease of use 7.4/10 8.4/10
Price from from $15/mo Free, then $13/mo
Free plan No Yes
Pricing From $15/mo Free plan available
Agency fit Email + CRM automation Client accounts
Client portal Yes Yes
White-label Yes No
Automation & workflows Yes No
Integrations No No
API & Zapier Yes Yes

Round by round

Ease of use Winner: Mailchimp
Mailchimp is the easier tool to get a team productive on (8.4 vs 7.4).
Price Winner: Mailchimp
Mailchimp is cheaper to start (Free, then $13/mo vs from $15/mo).
Feature depth Winner: Tie
Matched on feature depth for agency work.
Scales with clients Winner: ActiveCampaign
ActiveCampaign scales better as you add clients.

FAQ

Is ActiveCampaign better than Mailchimp?

ActiveCampaign wins on automation depth and its built-in CRM; Mailchimp wins on simplicity, brand familiarity and a free plan. Choose ActiveCampaign for sophisticated client campaigns, Mailchimp for straightforward email.

ActiveCampaign vs Mailchimp: which is cheaper?

Mailchimp is cheaper to start, from Free, then $13/mo versus from $15/mo. Remember to multiply per-seat pricing by your team size.

ActiveCampaign vs Mailchimp: which is easier to use?

Mailchimp scored higher on ease of use in our assessment (8.4 vs 7.4 out of 10), meaning a lean team gets productive on it faster.

Which is better for a growing agency, ActiveCampaign or Mailchimp?

ActiveCampaign wins on automation depth and its built-in CRM; Mailchimp wins on simplicity, brand familiarity and a free plan. Choose ActiveCampaign for sophisticated client campaigns, Mailchimp for straightforward email. Before committing, compare the total cost at your expected team and client count, then test the winning workflow during a trial.

Can I try ActiveCampaign and Mailchimp before choosing?

Trial and free-plan availability changes over time, so check each vendor's current offer. Use the same real agency workflow in both tools and compare setup time, team adoption and the features you would actually pay for.